Shetland Explorer Tours

 

Terms and Conditions

  1. Our Customer Cancellation Policy:
    10% admin fee for any cancellations more than 42  days before tour departure.
    30% charge for any cancellations 42-14 days before tour departure.
    For a cancellation, less than 14 days before tour departure any refund is at our discretion.
    For cruise ship passengers, in the event your ship is unable to dock in Lerwick you will receive a full refund.

  2. Alterations to Tour
    We reserve the right to make last minute adjustments to the tour where necessary. When this happens we will endeavour to keep the tour as near to the original as possible.

  3. Tickets
    Your ticket is sold un-numbered and seating in the coach is on a first come first served basis. The coach will be at the pick-up point 15 minutes prior to departure.

  4. Special requirements
    On our Central Mainland tours, we operate an accessible vehicle. This allows less mobile passengers and those who require a wheelchair to participate. Please inform us at the time of booking if you need this service.

  5. Health & Safety
    Passengers are expected to pay attention to any instructions and information given by the guide at the commencement of the tour and throughout at the various stopping points.

 

Shetland Explorer Green Band
Shetland Explorer Green Band
Shetland Explorer Bank

 

Terms & Conditions

  1. Our Customer Cancellation Policy:
    10% admin fee for any cancellations more than 42  days before tour departure.
    30% charge for any cancellations 42-14 days before tour departure.
    For a cancellation, less than 14 days before tour departure any refund is at our discretion.
    For cruise ship passengers, in the event your ship is unable to dock in Lerwick you will receive a full refund.

  2. Alterations to Tour
    We reserve the right to make last minute adjustments to the tour where necessary. When this happens we will endeavour to keep the tour as near to the original as possible.

  3. Tickets
    Your ticket is sold un-numbered and seating in the coach is on a first come first served basis. The coach will be at the pick-up point 15 minutes prior to departure.

  4. Special requirements
    On our Central Mainland tours, we operate an accessible vehicle. This allows less mobile passengers and those who require a wheelchair to participate. Please inform us at the time of booking if you need this service.

  5. Health & Safety
    Passengers are expected to pay attention to any instructions and information given by the guide at the commencement of the tour and throughout at the various stopping points.

Shetland Explorer Tours

Shetland Explorer Logo
Shetland Explorer Bank

Shetland Explorer Tours